Increasing efficiency through digitalization: the interaction of e-commerce, customer service, and CRM in the customer portal
from Bernd Jansen at 09.07.2024
in
ecommerce, crm, customer portal, solutions, technology, b2b, b2c
How the synergy of e-commerce, customer services, and CRM boosts efficiency, reduces costs, and enhances customer satisfaction in digital portals.
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