Privacy Statement

It goes without saying that we handle your data responsibly, taking into account all relevant provisions of European and Swiss data protection law. Personal data is only collected on this website to the extent technically necessary. Under no circumstances will the data collected be sold or passed on to third parties for other reasons.

Diselva AG is responsible for processing your personal data in accordance with this privacy policy.

In the following, we provide you with an overview of how we ensure this protection and what type of data is collected for what purpose.

Personal Data

"Personal data" means any information relating to the personal or material circumstances of an identified or identifiable person. Your personal data therefore includes all data that enable identification, such as your name, address, telephone number or email address.

Assigned Data Use

We observe the principle of purpose-related data use and collect, process and store your personal data only for the purposes for which you have informed us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or the execution of the contract. The transfer to state institutions and authorities entitled to receive information will also only take place within the framework of the legal obligations to provide information or if we are obliged to provide information by a court decision.

Children

Without the permission of parents or custodians, children may not provide us with any personal data. We advise all parents and custodians to instruct their children about the safe and responsible treatment of personal data on the internet. We will not knowingly collect personal data from children or use it in any manner or disclose it to third parties.

Data Collection by diselva

We collect your personal data on our website in two ways: (1) indirectly (for example, through the technology on our website) and (2) directly (for example, when you write us an e-mail or enter into a contract with us).

Indirect Data Collection

Server log files
On our website we collect data when you call up a page and save it as "server log files". The following files are collected:

• browser type/version used, operating system, 
• referrer URL,
• time and date of the server request 
• IP address used.

Such storage in the so-called server log files is necessary for technical reasons and to guarantee system security and troubleshooting. This data is used exclusively for statistical purposes and to improve the quality of our website. We do not assign this data to an identified or identifiable person nor do we commission third parties to do so. In addition, this data is not used to create personal user profiles. However, we reserve the right to later check the server log files if there are concrete indications of illegal use. No conclusions about persons can be drawn from this data.

These server log files are deleted by us immediately after the end of the use process.

Cookies

When you visit our website, it may happen that we put information in the form of a cookie on the computer or mobile device that you use (hereinafter jointly referred to as “cookies“). 

The acceptance of such cookies is not a pre-requisite for visiting our website or using our online offer. However, please note that certain functions are possible only if you allow us to set cookies. 

a) What are cookies?

Cookies are small files that are stored on your device and store certain settings and data for exchange with our system via your browser. Basically, two different types of cookies can be distinguished: so-called session cookies, which are erased as soon as you close your browser, and temporary or permanent cookies, which are stored on your device for a longer period or infinitely. Thanks to that, we can tailor our website and our online offer to your preferences and make it easier for you to use it. 

b) Which cookies do we use?

The majority of the cookies we use are automatically erased from your device after the end of the session (hereinafter referred to also as “session cookies”). In addition, we also use cookies, which remain on your device after the end of the session. During further use of the website, it is recognized automatically that you have already visited us and which submissions and settings you prefer. These temporary or permanent cookies (lifetime: 1 month, up to 2 years) are stored on your data carrier; the reference data stored on our webserver for these cookies are erased automatically upon the elapse of the defined period. The aim of these cookies is, in particular, to make our offer more user-friendly, effective and secure. The exclusive purpose of these cookies is to tailor our offer to your wishes as well as possible and make your visit on our website as comfortable as possible.

c) What data is stored in cookies?

No personal data is stored in the cookies we use. Therefore, the cookies we use cannot be attributed directly to an identified individual and hence also directly to you. On activation of the Cookie, it is assigned an ID number. We do not perform attribution of your personal data. Based on the Cookie technology we receive at best pseudonymised information, for example, about which of our pages were visited and which offered services were used. 

d) How can I prevent cookies from being saved?

By rejecting cookies, the functionality of our website is affected. As a result, you may not be able to use all the functions and services we offer.

e) Analytics

Our website uses Google Analytics and Hubspot for Analytics. 

Google Analytics is a web analytics service provided by Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Hubspot Inc. (25 First Street, Cambridge, MA 02141 USA) is a software provider for content management systems. On our behalf, Google as well as Hubspot collects data from you when you visit our website in order to evaluate your use of our website and to compile reports on website activity for us. We have concluded an order data processing agreement with Google and Hubspot.

By evaluating our website usage, we can continuously improve our site. For this purpose, these providers use "cookies". For example, information on the operating system, the browser, your IP address, the website you previously visited (referrer URL) and the date and time of your visit to our website are collected. The information generated by this text file about the use of our website is transferred to servers of Google (in the USA) and Hubspot (in Europe) and stored there. IP anonymization applies on our website. Your IP address is shortened on the territory of the EU member states and the European Economic Area. This shortening means that your IP address cannot be traced back to you.

You have the option of preventing Google Analytics from using your data by downloading a browser add-on designed for this purpose: https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on data protection directly from the providers:

• Google: https://policies.google.com/privacy?hl=en#information
• Hubspot: https://legal.hubspot.com/privacy-policy

Direct data collection

E-mail

If you send us an email, your email address and your voluntarily submitted data (title, first name, last name, telephone number, company name) will only be used for correspondence with you. Otherwise we would explicitly point this out to you and ask for your consent. Since email communication does not use a secure data connection, please refrain from transmitting confidential information in this way. The contacts are stored in the inboxes of the respective email addresses.

Advertising purposes existing customers

We also use your personal data on the basis of our legitimate interest for the following purposes:

• to maintain the customer relationship with you;
• to occasionally inform existing business customers (business to business) about certain professional topics, services or offers; and
• to recommend products or services that may be of interest to you.

You can object to this data processing at any time. If you object, we will no longer process your personal data for this purpose. Please send your objection to the following e-mail address: datenschutz@diselva.com with the subject “Request to stop data processing for the purpose of advertising”.

Provision of contractual services

We also process personal data to the in each case necessary extent to provide you with our contractual or pre-contractual services and to carry out other services requested by you. The data processed in this way, the type, scope, purpose and necessity of its processing are determined by the underlying contractual relationship.

The processed data includes the master data (e.g. name and address), the contact data (e.g. e-mail address and telephone number) as well as the contractual data (e.g. services used, contract content, contractual communication, names of contact persons) and the payment data (e.g. bank account details, payment history).

The deletion of the data takes place when the data is no longer required for the fulfilment of contractual or legal obligations, whereby the necessity of keeping the data is reviewed at irregular intervals. In all other respects, the statutory retention obligations apply.

Social Media Profiles

We have linked social media profiles such as LinkedIn on our website. We do not collect any data when you go to this link.

At most, we communicate with you via the social media platform. This is based on your and our legitimate interest in exchanging information with each other in this way.

Be aware that the operator of the social media platform uses web tracking methods. The web tracking, over which we have no control, can also take place regardless of whether you are logged in or registered with the social media platform.

More detailed information on data processing by the provider of the social media platform can be found in the privacy policy of the respective provider: https://www.linkedin.com/legal/privacy-policy?_l=de_EN

Disclosure to third parties

We treat your personal data as confidential and only pass it on if you have consented to this, if we are legally obliged or entitled to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.

In addition, we pass on your personal data to third parties insofar as this is necessary or expedient within the framework of the use of the website or for the possible provision of the services requested by you (also outside the website).

In doing so, we comply with the legal provisions on the disclosure of personal data to third parties. If we use contractors to provide our services, we take appropriate legal precautions as well as corresponding technical and organizational measures to ensure the protection of your personal data in accordance with the relevant legal regulations.

If the level of data protection in a country in which the data is processed is not equivalent to the applicable data protection regulations, we ensure by contract that the protection of your personal data is equivalent to that in Switzerland or the EU/EEA at all times, for example by including the EU standard contractual clauses.

Storage duration

We process and store your personal data only for the period of time required to achieve the purpose of storage or if this has been provided for in laws or regulations to which we are subject. If the purpose of storage no longer applies or if a prescribed retention period expires, your data will be routinely blocked or deleted in accordance with the statutory provisions.

Data security

We take technical and organizational security precautions to protect your personal data against manipulation, loss, destruction or against access by unauthorised persons and to ensure the protection of your rights and compliance with the applicable data protection regulations.

The measures taken are intended to ensure on a continuing basis the confidentiality and integrity of your data and the availability and resilience of our systems and services in processing your data. They are also designed to ensure the rapid restoration of the availability of your data and access to it in the event of a physical or technical incident.

Our data processing and security measures are continuously improved in line with technological developments. 

We also take our own internal data protection very seriously. Our employees and the service companies commissioned by us are obliged to maintain confidentiality and to comply with the provisions of data protection regulations. Furthermore, they are granted access to personal data only to the extent necessary.

Your rights

We set out here which rights you have in connection with your personal data. Please be aware that data protection regulations and data handling directions can change all the time. It is therefore advisable and requisite to keep up to date about the changes in legal requirements and the practice of the business.

Rights of Access and Rectification

You have the right to request information from us about whether and what personal data we process about you.

You also have the right to request the correction of your inaccurate personal data and, if necessary, the completion of incomplete personal data in our systems.

Right to Restriction of Processing

You can request the restriction of the processing of personal data concerning you via datenschutz@diselva.com.

Where the processing of your personal data has been restricted, this data - apart from its storage – may only be processed with your consent or in order to assert, carry out or defend a legal claim or to protect rights of another natural or legal person or for reasons in the important public interest of the Union or a Member State.

Right to Erasure

You have the right to request via datenschutz@diselva.com that your personal data be deleted, e.g. if the data is no longer required for the purposes pursued. However, if we are obliged to retain your personal data nevertheless due to legal or contractual retention obligations, we can therefore only restrict or block your personal data in these cases to the extent necessary.

Right to Information

If you have asserted the right to rectification, erasure or restriction of processing against us, you have the right via datenschutz@diselva.com to be informed about the recipients to whom your personal data has been disclosed by us.

Right to Data Transfer

You have the right via datenschutz@diselva.com to receive your personal data, which we process automatically on the basis of your consent or for the performance of a contract, in a structured, common and machine-readable format or to request the transfer of this data to a third party. If you request the direct transfer of the data to another responsible party, this will only be done insofar as this is technically feasible.

Right of Objection

You may object to the presentation of data collection and storage set out in the data protection declaration. You may also at any time, without giving any reasons, withdraw your consent for our future data collection and usage.

Right of Appeal

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes applicable data protection laws.

Contact

Your trust and your rights are important for us. Therefore, we are willing to account to you at any time about the processing of your personal data. If you have questions which are not answered in this data protection declaration or if you want to exercise your legal rights, please contact via e-mail datenschutz@diselva.com

Status: March 2023